Help Center
Terms of Service
Brand and operatorsFXRebate is a trademark and trading brand owned by Financial Trading Art SRL. The FXRebate platform is operated by Financial Trading Art SRL (Romania) and Financial Trading Art LTD (Seychelles), as described in these Terms.
Contents
- Scope and acceptance
- FXRebate brand, operators, and contracting entity
- Definitions
- Nature of the Services
- Eligibility
- Account registration and security
- Identity, business, and compliance verification
- Linking a Partner Account
- Rebate and reward models
- Rebate calculation and confirmation
- Corrections, reversals, and Partner clawbacks
- Payouts and the FXRebate Balance
- Crypto and stablecoin Payouts
- Taxes
- Relationship with Partners
- Trading risk and no advice
- Promotions, bonuses, contests, and reward pools
- Affiliate Program
- Prohibited activity
- Reviews, user content, and communications
- Intellectual property
- Data protection and cookies
- Electronic contracting and notices
- Platform availability and security
- Suspension and termination
- Consumer rights
- Warranties and limitation of liability
- Business-user indemnity
- Changes to the Services and Terms
- Complaints and disputes
- Governing law and jurisdiction
- General provisions
- Contact details
1Scope and acceptance
These Terms of Service govern access to and use of the FXRebate websites, client area, dashboards, applications, rebate programs, referral services, support services, educational resources, tools, and related functionality collectively referred to as the “Services.”
By creating an FXRebate account, adding a partner account, submitting a withdrawal request, clicking an acceptance button, or otherwise using the Services, you confirm that you have read, understood, and agreed to these Terms.
If you use the Services on behalf of a company or other legal entity, you represent that you are authorised to bind that entity. In that case, references to “you” and “User” include that entity.
These Terms should be read together with:
- the FXRebate Privacy Policy;
- the Cookie Policy;
- the applicable Partner page and rebate-rate table;
- any specific promotion, bonus, contest, private-deal, or payout terms;
- any separate Affiliate Program Terms.
Where specific offer terms conflict with these Terms, the specific offer terms prevail only in relation to that offer. Mandatory provisions of applicable law always prevail.
2FXRebate brand, operators, and contracting entity
FXRebate is a trademark and trading brand owned by Financial Trading Art SRL.
The FXRebate platform is operated within the Financial Trading Art group by:
Financial Trading Art SRL
A company incorporated in Romania
- Registered office
- 26 Avionului Street, 1st Floor, Sector 1, Bucharest, Romania
- Company registration number
- J2011001475409
- Tax/VAT number
- RO 28021992
Financial Trading Art LTD
A company incorporated in the Republic of Seychelles
- Registered office
- 306 Victoria House, Victoria, Mahe, Seychelles
- Company registration number
- 234737
Both companies may provide operational, technical, support, reconciliation, marketing, compliance, and payment-administration functions in connection with the Services.
The company with which you enter into the contract is the “Contracting Entity.” The applicable Contracting Entity will be identified during registration, in your client area, in your account-confirmation email, or in another service-specific notice.
Unless otherwise stated during registration:
- Users habitually resident or established in the European Economic Area will contract with Financial Trading Art SRL; and
- Users habitually resident or established outside the European Economic Area will contract with Financial Trading Art LTD.
Operational involvement by the other group company does not change the identity of the Contracting Entity or automatically create joint contractual liability, except where expressly stated or required by law.
3Definitions
For these Terms:
| Term | Definition |
|---|---|
| Account | means a registered FXRebate user profile. |
| Affiliate | means a User approved to refer other Users to FXRebate under the Affiliate Program. |
| Confirmed Rebate | means a Rebate that FXRebate has verified and approved as payable. |
| Consumer | means a natural person acting for purposes outside their trade, business, profession, or commercial activity. |
| Eligible Activity | means trading, purchasing, subscribing, depositing, completing a challenge, or carrying out another activity that satisfies the applicable Partner’s eligibility criteria. |
| FXRebate Balance | means the internal accounting record displaying confirmed or pending amounts associated with a User. It is not a bank account, deposit account, payment account, electronic-money account, or investment account. |
| Partner | means a third-party broker, trading platform, crypto exchange, prop firm, financial-services provider, software provider, educator, or other company with which FXRebate has a referral, IB, affiliate, marketing, or commission-sharing relationship. |
| Partner Account | means an account maintained by a User directly with a Partner. |
| Partner Compensation | means any commission, rebate, revenue share, CPA payment, per-lot fee, spread share, maker/taker fee share, purchase commission, or other remuneration that a Partner may pay to FXRebate. |
| Partner Page | means the FXRebate webpage or client-area section describing the commercial terms applicable to a particular Partner, entity, account type, instrument, or jurisdiction. |
| Pending Rebate | means an estimated or reported amount that has not yet been fully verified and approved. |
| Payout | means the transfer of a Confirmed Rebate to an available payment destination. |
| Rebate or Cashback | means the portion of eligible Partner Compensation that FXRebate agrees to credit or pay to a User. |
| Restricted Country | means a country from which the Partner may accept clients directly but does not allow FXRebate to refer or onboard clients under its partnership arrangement. |
| Prohibited Country | means a country or jurisdiction where FXRebate or the applicable Partner does not provide the relevant Services because of legal, regulatory, sanctions, compliance, or internal risk restrictions. |
4Nature of the Services
FXRebate operates as an independent cashback, referral, marketing, comparison, and commission-sharing platform.
Subject to these Terms, FXRebate may:
- introduce Users to Partners;
- assist Users with Partner-account attribution or transfer requests;
- receive Partner Compensation;
- calculate and credit Rebates;
- process Payout requests;
- provide reporting, comparison, educational, and support tools;
- administer bonuses, promotions, contests, and affiliate programs.
Unless expressly stated otherwise and supported by the required authorization, FXRebate is not:
- a broker, dealer, investment firm, or exchange;
- a bank, payment institution, or electronic-money institution;
- a crypto-asset service provider or crypto custodian;
- an investment adviser, portfolio manager, or fiduciary;
- an agent authorised to trade, deposit, or withdraw on behalf of a User.
FXRebate does not:
- open or operate trading accounts on behalf of Users;
- execute, receive, or transmit trading orders;
- hold trading deposits or margin;
- control Partner Accounts;
- determine trading conditions;
- manage investments;
- provide personalised investment recommendations;
- guarantee profits, returns, rebates, or trading outcomes.
Users enter into a separate contractual relationship directly with each Partner. FXRebate is not a party to the Partner’s client agreement.
FXRebate may retain part of the Partner Compensation as consideration for providing the Services. The amount paid to the User may therefore be lower than the total amount received from the Partner.
5Eligibility
To use the Services, you must:
- be at least 18 years old and have reached the legal age required in your jurisdiction;
- have legal capacity to enter into a binding agreement;
- use the Services only where lawful;
- provide accurate and complete information;
- not be subject to applicable sanctions or asset-freezing restrictions;
- comply with these Terms and relevant Partner terms.
FXRebate may decline a registration or restrict availability based on country, residence, citizenship, Partner entity, regulatory classification, account type, payment method, sanctions exposure, or operational risk.
A Partner may accept clients directly from a country while prohibiting FXRebate from referring clients from that country. In such circumstances, the country may be classified as restricted for that Partner even though it is not generally prohibited by the Partner.
Geographic availability displayed on the Platform is informational and may change. You remain responsible for confirming that your use of a Partner’s products and the Services is lawful in your jurisdiction.
6Account registration and security
Each person or legal entity may maintain one FXRebate Account unless FXRebate expressly approves additional Accounts.
One Account may contain multiple eligible Partner Accounts.
You must provide accurate, current, and complete registration, contact, Partner-account, and Payout information and keep it updated.
You are responsible for:
- protecting your password and authentication details;
- all activity conducted through your Account;
- notifying FXRebate promptly of suspected unauthorised access;
- ensuring that your email address and telephone number remain accessible.
You must not provide FXRebate with:
- your Partner trading password;
- investor password unless explicitly required and lawfully supported;
- two-factor-authentication codes;
- authority to place trades;
- unrestricted access to your trading funds.
FXRebate may require additional security checks before changing sensitive information, adding a payment method, or processing a Payout.
7Identity, business, and compliance verification
FXRebate may request information and documents necessary to:
- verify identity or legal existence;
- confirm residential or registered address;
- identify directors, authorised representatives, and beneficial owners;
- verify ownership of Partner Accounts and payment destinations;
- comply with Partner, payment-provider, sanctions, fraud-prevention, tax, or legal requirements;
- investigate suspicious or disputed activity.
Documents may include passports, identity cards, residence documents, company documents, corporate resolutions, ownership registers, proof of address, tax information, bank statements, wallet-ownership evidence, and source-of-funds information.
FXRebate may suspend activation, Rebate confirmation, or Payout processing until verification is completed.
Documents must be authentic, valid, legible, and unaltered. FXRebate may reject digitally manipulated, incomplete, expired, or inconsistent documents.
Where necessary, information may be verified with Partners, payment providers, identity-verification providers, public registers, or competent authorities in accordance with the Privacy Policy and applicable law.
8Linking a Partner Account
To receive Rebates, the Partner Account must be correctly attributed to FXRebate under the Partner’s systems and rules.
Attribution may require one or more of the following:
- opening a new account through an FXRebate referral link;
- entering an approved referral or partner code;
- requesting an IB or affiliate transfer;
- opening an additional Partner Account;
- completing instructions shown on the relevant Partner Page;
- receiving written confirmation from FXRebate or the Partner.
Adding a Partner Account number to an FXRebate profile does not, by itself, establish attribution or entitlement to Rebates.
Existing Partner Accounts may be eligible only where the Partner permits transfers or retrospective attribution. FXRebate does not guarantee that a Partner will approve such a request.
Rebates ordinarily begin only after the effective date of successful attribution. Earlier activity is not eligible unless the relevant Partner expressly confirms otherwise.
FXRebate is not responsible for loss of Rebates caused by:
- failure to use the correct referral link or code;
- cookie, browser, VPN, attribution, or tracking failures;
- registration under another affiliate or IB;
- an incorrect Partner entity or account type;
- failure to complete transfer instructions;
- Partner rejection or delayed processing;
- inaccurate account information supplied by the User.
Users should not begin relying on a Rebate rate until the Partner Account has been confirmed as active and eligible.
9Rebate and reward models
FXRebate may offer one or more of the following models:
Trading-volume rebate
Cashback calculated using eligible trading volume, lots, spread, commission, maker/taker fees, Partner revenue, or another stated metric.
CPA cashback
A one-time amount linked to a User satisfying specified acquisition requirements, such as registration, verification, minimum funding, trading volume, or account activity.
Combined deal
A combination of trading-volume cashback, CPA cashback, revenue share, or another stated payment model.
FXRebate bonus
A cash or non-cash reward, including software access, educational products, discounts, tools, vouchers, or promotional benefits.
Direct Partner credit
Cashback credited directly to the User’s Partner Account by the Partner.
Spread or commission reduction
A reduction applied by the Partner directly to the User’s trading cost rather than a separate cash payment.
The applicable model, rates, instrument groups, account types, conditions, frequency, minimums, exclusions, and payment method will be displayed on the relevant Partner Page or in a written private deal.
Illustrations and calculators are estimates only and do not constitute guaranteed offers.
10Rebate calculation and confirmation
Unless the applicable Partner Page expressly states otherwise, a Rebate becomes payable only when:
- the Partner Account is correctly attributed;
- the activity satisfies the Partner’s eligibility rules;
- the Partner reports the activity to FXRebate;
- FXRebate verifies the report;
- the relevant Partner Compensation is confirmed and received by FXRebate;
- all compliance and payment requirements are satisfied.
Partner Compensation may be calculated differently from the trading costs shown on the User’s platform. A Partner may exclude specific instruments, account types, trade durations, hedged trades, internal transfers, promotional accounts, copied trades, or other activity.
Rebates may be calculated using:
- closed trading volume;
- standard or micro lots;
- notional value;
- spread or commission charged;
- net revenue;
- maker/taker fees;
- a fixed CPA amount;
- a Partner-defined conversion formula;
- another method disclosed on the Partner Page.
Partner reports and official Partner-account attribution records are the primary evidence used for calculation. They are not immune from correction, and Users may submit supporting records through the complaint process.
The Account may display the following statuses:
- Estimatedan illustrative calculation;
- Pendingreported but not fully verified;
- Confirmedverified and approved;
- Paidtransferred or otherwise delivered;
- Adjusted/Reversedcorrected following an error, Partner adjustment, chargeback, or eligibility review.
Estimated and Pending Rebates are informational and do not constitute funds held on trust or a final debt owed to the User.
Currency conversions will be made using the rate or provider applicable at the time of calculation or Payout. Conversion costs and payment-provider charges may be deducted where disclosed.
Private or customised rates are valid only when confirmed in writing by an authorised FXRebate representative.
11Corrections, reversals, and Partner clawbacks
FXRebate may correct a Rebate where there is:
- a mathematical or administrative error;
- duplicated or incorrectly imported activity;
- incorrect attribution;
- an incorrect account type, instrument, or rate;
- a Partner correction, cancellation, or clawback;
- a chargeback, refund, reversed deposit, or failed payment;
- ineligible, fraudulent, or abusive activity;
- a legal or compliance requirement.
Except for fraud, manifest error, Partner reversal, or legal requirement, changes to advertised rates will apply prospectively and will not reduce a Confirmed Rebate relating to activity completed before the change took effect.
If a Partner reduces, rejects, withholds, or recovers Partner Compensation, FXRebate may make a corresponding adjustment to the related Rebate.
Where an amount has already been paid, FXRebate may:
- deduct the documented overpayment from future Rebates;
- place the Account in a negative balance;
- request repayment;
- agree a reasonable repayment arrangement.
Where reasonably possible, FXRebate will provide the User with a statement or explanation of a material correction. Information may be limited where disclosure is prohibited by law, Partner confidentiality, fraud-prevention requirements, or an ongoing investigation.
A User who disputes a calculation should submit a written complaint within 60 calendar days after the relevant statement or Account entry becomes available. This period does not remove any longer mandatory limitation period provided by law.
12Payouts and the FXRebate Balance
Available Payout methods may include:
- direct credit to a Partner Account;
- bank transfer;
- SEPA or international wire;
- supported e-wallets;
- crypto or stablecoin transfer;
- another third-party payment provider;
- another method shown in the client area.
Payout methods, currencies, minimum and maximum amounts, processing times, and provider fees may vary by country, Contracting Entity, Partner, currency, and User status.
Current availability and fees will be shown in the client area or Payout form before submission.
The FXRebate Balance is an internal accounting record of amounts calculated under the Rebate Program. It:
- is not a bank deposit;
- is not electronic money;
- is not protected by a deposit-guarantee scheme;
- does not earn interest;
- cannot be funded through User deposits;
- cannot be used for general third-party payments;
- is not transferable between Users unless FXRebate expressly introduces a legally compliant transfer function.
FXRebate may require the Payout destination to be held in the same name as the verified User or corporate Account holder.
Users are responsible for ensuring that payment details are correct and that the destination account can receive the selected currency and payment type.
A Payout request may be delayed or rejected where:
- identity or payment ownership is not verified;
- information is incomplete or inconsistent;
- the Account is under investigation;
- a Partner payment remains pending or disputed;
- sanctions, fraud, tax, or legal checks are required;
- the payment provider refuses or returns the transfer;
- the amount is below the applicable minimum;
- there is an outstanding negative balance.
Processing-time estimates are targets and not guarantees. Banking networks, blockchains, Partners, and payment providers may cause delays outside FXRebate’s reasonable control.
Fees charged by banks, intermediary banks, blockchains, e-wallets, or other payment providers may be deducted from the amount received.
FXRebate will not intentionally charge an undisclosed FXRebate withdrawal fee. Any FXRebate fee, if introduced, must be disclosed before the Payout request is confirmed.
Automatic Payout Option
A User may request automatic payment of Confirmed Rebates after completing all identity, account, and payment-method verification procedures required by FXRebate.
The automatic payout option shall become active only after the selected payment destination and payment instructions have been reviewed, validated, and approved by FXRebate.
By enabling automatic payouts, the User provides FXRebate with a continuing instruction to transfer eligible Confirmed Rebates to the approved payment destination without requiring a separate withdrawal request for each payment.
Automatic Payout Conditions
Automatic payouts remain subject to:
- confirmation of the relevant trading or qualifying activity by the Partner;
- receipt or confirmation of the corresponding Partner Compensation by FXRebate;
- the applicable minimum payout threshold;
- the selected payment frequency;
- availability of the selected payment method, currency, and network;
- successful compliance, sanctions, fraud-prevention, and security checks;
- the absence of a disputed, reversed, or negative balance;
- applicable fees, conversion costs, withholding taxes, and payment-provider charges.
FXRebate may combine multiple Confirmed Rebates into one automatic payment.
Payment Frequency and Threshold
The User may select an available automatic payout schedule, such as daily, weekly, monthly, or upon reaching a specified minimum balance.
The selected schedule and threshold shall be displayed in the User’s Account and may vary according to the Partner, payment method, currency, country, and Contracting Entity.
A scheduled payment may be carried forward to the next payment cycle where the minimum threshold has not been reached.
Validated Payment Destination
The automatic payout destination must generally be registered in the same name as the verified User or corporate Account holder, unless FXRebate expressly approves another arrangement.
The User is responsible for ensuring that all bank details, wallet addresses, blockchain networks, e-wallet details, and other payment instructions are complete and accurate.
Any change to the following may automatically suspend the automatic payout option until revalidation is completed:
- the payment destination;
- the User’s identity or company ownership;
- authorised company representatives;
- tax residence;
- bank-account ownership;
- crypto wallet or blockchain network;
- security or authentication information.
Modification, Revocation, and Suspension
The User may change or disable the automatic payout option through the client area, subject to any applicable processing cut-off time.
Disabling automatic payouts will not cancel:
- a bank or payment-provider transfer that has already been submitted;
- a crypto transaction that has already been broadcast to the relevant blockchain;
- another payment that can no longer reasonably be recalled.
FXRebate may suspend automatic payouts where reasonably necessary for compliance, security, fraud prevention, Partner reconciliation, payment-provider restrictions, technical issues, or legal requirements.
Failed or Returned Automatic Payments
Where an automatic payment is rejected, returned, or otherwise unsuccessful, FXRebate may credit the returned amount back to the User’s FXRebate Balance after FXRebate has actually received the returned funds.
Any unavoidable bank, intermediary, blockchain, currency-conversion, or payment-provider charges may be deducted from the returned amount.
Repeated failed payments or invalid payment instructions may result in the automatic payout option being disabled until the User updates and revalidates the payment destination.
Automatically Generated Documents
For each manual or automatic Payout, FXRebate may generate and make available an electronic:
- rebate statement;
- payment statement;
- receipt;
- settlement report;
- invoice;
- self-billing invoice; or
- other accounting or tax document.
The type of document generated will depend on the User’s legal status, tax status, country, Contracting Entity, and applicable invoicing requirements.
Where an invoice or self-billing document is legally required, it may be generated automatically based on the information supplied by the User. Self-billing should be used only where legally permitted and where any required prior agreement, acceptance procedure, and mandatory wording have been satisfied. Electronic invoices are generally recognised as equivalent to paper invoices under EU rules, subject to applicable recipient acceptance and national requirements.
The User must review generated documents and promptly notify FXRebate of any incorrect name, address, tax number, amount, currency, or other material information.
Electronic Delivery and Record Retention
Generated statements and documents may be delivered through the client area, email, or another durable electronic medium.
The User agrees to electronic delivery where legally permitted and is responsible for downloading and retaining copies required for personal, accounting, or tax purposes.
FXRebate may correct or replace an automatically generated document where an error, Partner adjustment, Rebate reversal, payment return, or legal requirement makes a correction necessary.
Nature of the FXRebate Balance
Enabling automatic payouts does not change the nature of the FXRebate Balance.
The FXRebate Balance remains an internal accounting record and does not become:
- a bank account;
- a payment account;
- an electronic-money account;
- a crypto custody account;
- an interest-bearing deposit;
- a general-purpose wallet.
A User may not fund the FXRebate Balance with personal deposits or use it to make general payments to third parties. This distinction is important because EU payment-services and e-money rules regulate payment accounts, electronic payments, and stored monetary value.
13Crypto and stablecoin Payouts
Where available, crypto or stablecoin Payouts are offered solely as a method of discharging a confirmed Rebate obligation.
Unless expressly stated otherwise, FXRebate does not provide an exchange, brokerage, investment, staking, custody, transfer, or portfolio-management service in relation to crypto-assets.
The User is responsible for confirming:
- the correct wallet address;
- the correct blockchain network;
- compatibility of the destination wallet;
- any memo, tag, or destination identifier;
- the legality and tax treatment of the transfer.
Blockchain transactions are normally irreversible. FXRebate is not responsible for a loss caused by an incorrect address, unsupported network, missing tag, compromised wallet, or incorrect instruction supplied by the User, except where the loss was caused by FXRebate’s own error.
The fiat value of a crypto Payout may change between request, processing, and receipt. Unless stated otherwise, the amount will be determined at the conversion time used by FXRebate or its payment provider.
Certain assets, stablecoins, networks, and jurisdictions may become unavailable because of legal, regulatory, liquidity, sanctions, or provider restrictions.
14Taxes
Rebates, affiliate earnings, bonuses, and other benefits may be taxable.
Users are responsible for determining and complying with their own tax, reporting, invoicing, and recordkeeping obligations.
FXRebate does not provide tax advice.
FXRebate may request tax-residency information or provide information to tax or public authorities where legally required.
Business Users may be required to issue a valid invoice before a payment can be processed.
Where legally permitted and operationally available, FXRebate may generate electronic invoices, self-billing documents, rebate statements, payment statements, receipts, or similar records. The applicable document type and tax treatment will depend on the User’s status, jurisdiction, and applicable law. Users remain responsible for the accuracy of the information they provide and for their own tax and recordkeeping obligations.
Confirmed Rebates may be paid automatically where the User has completed the required verification procedures, enabled the automatic payout option, and had the selected payment destination approved in advance. Automatic payouts are governed by Section 12 of these Terms and do not alter the User’s tax obligations.
15Relationship with Partners
Partners are independent third parties.
FXRebate does not control and is not responsible for a Partner’s:
- regulatory status or continued authorisation;
- solvency or financial condition;
- KYC or account-approval decisions;
- pricing, spreads, commissions, leverage, swaps, or margin;
- order execution, slippage, rejected orders, or platform availability;
- deposits, withdrawals, or custody of funds;
- trading restrictions or account closure;
- bonus, promotion, or contest administration;
- treatment of alleged abusive trading;
- client complaints or dispute resolution.
A Partner’s appearance, review, rating, or comparison on FXRebate does not constitute an endorsement, guarantee, or recommendation.
FXRebate may receive compensation from listed Partners. Sponsored, featured, or commercially promoted placements should be identified where required by law.
Users must conduct their own due diligence and review the legal entity, regulator, client agreement, product terms, risk disclosure, and restricted countries applicable to the Partner Account.
16Trading risk and no advice
Trading forex, CFDs, futures, options, shares, commodities, crypto-assets, leveraged products, and other financial instruments involves substantial risk and may result in loss of all invested capital.
Cashback reduces an eligible cost but does not remove trading risk and does not make an unsuitable strategy suitable.
Users should never increase trading frequency, position size, deposits, or risk exposure solely to generate Rebates.
Information, ratings, calculators, market data, educational content, tools, and support responses are provided for general informational purposes only.
Nothing on the Platform constitutes:
- investment advice;
- a personal recommendation;
- tax or legal advice;
- portfolio management;
- a solicitation or guarantee of profit.
Past performance, projected rebates, examples, ratings, and historical results do not guarantee future outcomes.
17Promotions, bonuses, contests, and reward pools
General right to organise promotions
FXRebate may, from time to time, create, fund, advertise, administer, facilitate, or participate in promotions, cashback bonuses, contests, trading challenges, loyalty programs, reward tiers, referral campaigns, prize draws, and reward pools collectively referred to as “Promotions.”
A Promotion may be made available globally or only to Users from specified countries, Partner entities, account types, client categories, or other eligible groups.
Types of Promotions
Promotions may be organised under one of the following structures:
FXRebate Promotion
A Promotion created, funded, and administered independently by the applicable FXRebate Contracting Entity.
Partner Promotion
A Promotion created, funded, and administered by a Partner, which FXRebate may advertise, list, communicate, or facilitate through the Platform.
Joint Promotion
A Promotion created, funded, or administered jointly by FXRebate and one or more Partners.
The applicable Promotion terms will identify the Promotion type and the party or parties responsible for its administration and reward fulfilment.
FXRebate Promotions
FXRebate may independently offer its own Promotions using its marketing budget or other funds lawfully available to it.
FXRebate Promotions may include:
- additional cashback bonuses;
- fixed cash rewards;
- tier-completion rewards;
- referral rewards;
- loyalty bonuses;
- vouchers or discount codes;
- software or educational products;
- trading tools or subscriptions;
- promotional merchandise;
- contest prizes;
- other cash or non-cash benefits.
A reward provided through an FXRebate Promotion is separate from the ordinary Rebate generated from Partner Compensation unless the Promotion terms expressly state otherwise.
A Partner will not be responsible for an FXRebate Promotion merely because the Promotion relates to an account or activity maintained with that Partner.
Partner Promotions
FXRebate may display, advertise, or facilitate a Promotion offered by a Partner.
Unless expressly stated otherwise:
- the Partner is responsible for establishing the Promotion rules;
- the Partner determines eligibility and qualifying activity;
- the Partner funds and provides the applicable reward;
- the Partner may verify activity through its own systems;
- the Partner’s promotion terms apply in addition to these Terms.
FXRebate will be responsible only for those functions expressly allocated to it, such as communication, account attribution, submission of information, or displaying the Promotion within the Platform.
Nothing in this clause excludes responsibility for inaccurate or misleading information independently communicated by FXRebate.
Joint Promotions
Where FXRebate operates a Promotion jointly with a Partner, the specific Promotion terms will identify:
- the organiser or co-organisers;
- the party funding the reward;
- the party verifying eligibility;
- the party responsible for crediting or delivering the reward;
- the applicable complaint and support contact;
- any separate Partner terms that apply.
Responsibility for the Promotion will be allocated between FXRebate and the Partner according to the specific Promotion terms and applicable law.
Promotion-specific terms
Each Promotion may be governed by separate rules or campaign terms specifying, where applicable:
- the organiser;
- the Promotion period;
- participating countries and jurisdictions;
- eligible Users, Partners, entities, and account types;
- qualifying trading, purchasing, referral, or account activity;
- the nature and value of the reward;
- the total available reward pool;
- calculation and allocation methods;
- claim procedures and deadlines;
- payout or delivery methods;
- exclusions and disqualification conditions;
- expiry dates;
- complaint procedures.
By participating in a Promotion, the User agrees to its specific terms.
Where specific Promotion terms conflict with this Chapter, the specific Promotion terms will prevail solely in relation to that Promotion, subject to mandatory law.
Eligibility and verification
Participation may be conditional upon the User:
- maintaining an active FXRebate Account;
- completing all required identity or corporate verification;
- correctly linking an eligible Partner Account;
- residing in an eligible country;
- satisfying qualifying activity requirements;
- complying with these Terms and the relevant Partner terms;
- providing any reasonably requested supporting information.
A reward may remain pending until FXRebate or the relevant Partner has verified the User’s eligibility and qualifying activity.
Reward delivery
Rewards may be:
- credited to the FXRebate Balance;
- paid automatically to a validated payment destination;
- credited directly to a Partner Account;
- delivered through a voucher, code, subscription, or digital product;
- provided through another method described in the Promotion terms.
Cash rewards and cashback bonuses remain subject to the payout, verification, tax, minimum-threshold, and payment-method provisions contained in Sections 12 and 14 of these Terms.
Reward pools
Where a Promotion is subject to a limited reward pool:
- rewards will be available only while the pool remains available;
- participation does not guarantee receipt of a reward;
- allocation may be based on claim time, eligibility-confirmation time, ranking, qualifying activity, or another method stated in the Promotion terms;
- the Promotion may close before the scheduled end date when the pool is fully allocated or exhausted.
Rewards validly claimed and confirmed before the reward pool was exhausted will remain payable, subject to verification, fraud checks, and the applicable Promotion terms.
Contests and ranking-based Promotions
Where rewards are determined by performance, ranking, trading volume, referral results, points, or another measurable criterion, the specific Promotion terms will explain:
- how results are calculated;
- which data source is authoritative;
- how ties are resolved;
- when rankings become final;
- whether disqualified or reversed activity will be excluded.
FXRebate or the relevant Partner may correct rankings where the original result was affected by a calculation error, reversed activity, duplicate participation, or ineligible activity.
Chance-based Promotions
Where winners are selected wholly or partly by chance, random selection, or drawing, the Promotion may be subject to additional local requirements.
FXRebate will publish separate official rules and complete any required registration, approval, authentication, filing, or other legal formality before launching such a Promotion where required by applicable law.
Unless expressly permitted by law, FXRebate will not charge Users a separate fee solely for entering a chance-based Promotion.
Prohibited conduct
Users must not:
- create multiple or false Accounts;
- submit false or manipulated information;
- use self-referrals or circular referrals;
- artificially generate trading or transaction volume;
- coordinate with other Users to manipulate results;
- exploit technical errors or system vulnerabilities;
- interfere with rankings, tracking, or reward calculations;
- use unauthorised automated tools;
- otherwise attempt to obtain a reward contrary to the Promotion terms.
FXRebate may suspend participation, withhold a pending reward, correct a result, or disqualify a User where there are reasonable grounds to suspect abuse.
Where reasonably possible, FXRebate will notify the User of the decision and provide access to the complaint process.
Changes, suspension, and cancellation
FXRebate may modify, suspend, extend, or cancel a Promotion where reasonably necessary because of:
- legal or regulatory requirements;
- Partner withdrawal or modification;
- fraud or abuse;
- technical or calculation errors;
- security concerns;
- payment-provider restrictions;
- insufficient participation;
- force majeure;
- another material circumstance outside FXRebate’s reasonable control.
Material changes will be communicated through the Platform, email, or Promotion page where reasonably possible.
A change or cancellation will not retroactively remove a reward already validly earned and confirmed, except where the reward resulted from fraud, ineligible activity, manifest error, Partner reversal, or another ground expressly permitted under these Terms or applicable law.
Partner withdrawal or failure
Where a Partner withdraws from, suspends, or fails to fulfil a Partner Promotion, FXRebate may assist Users by communicating with the Partner or submitting supporting information.
However, FXRebate is not required to fund a reward that was expressly identified as funded and payable solely by the Partner, unless FXRebate separately agrees to assume that obligation.
For Joint Promotions, each party remains responsible for the obligations allocated to it under the applicable Promotion terms.
Trading risk
Promotions and rewards do not guarantee trading profits or reduce the inherent risks of trading.
Users should not increase their deposits, trading frequency, trading volume, leverage, or risk exposure solely to qualify for a Promotion.
FXRebate may exclude or restrict Promotion structures that it reasonably considers likely to encourage inappropriate or excessive trading behaviour.
Personal data
Personal data collected in connection with a Promotion will be processed in accordance with the FXRebate Privacy Policy and applicable law.
Where a Promotion involves a Partner, FXRebate may share information necessary to:
- verify eligibility;
- calculate rewards;
- prevent fraud;
- deliver the reward;
- resolve complaints.
The Promotion terms or Privacy Policy will identify any additional processing or data-sharing arrangements.
Taxes
Rewards, prizes, bonuses, and promotional benefits may be taxable.
Users remain responsible for determining and complying with their own tax, reporting, invoicing, and recordkeeping obligations in accordance with Section 14.
Promotion complaints
A complaint concerning an FXRebate Promotion may be submitted through the complaint process in Section 30.
For Partner or Joint Promotions, the Promotion terms may identify a Partner or separate contact responsible for particular aspects of the complaint.
FXRebate will not require a User to contact a Partner regarding an obligation that the Promotion terms expressly allocate to FXRebate.
18Affiliate Program
Users may participate in the FXRebate Affiliate Program only after approval and acceptance of any separate Affiliate Program Terms.
Affiliate earnings may depend on:
- valid referral-link attribution;
- the referred User satisfying eligibility requirements;
- Partner Compensation being confirmed and received;
- the Affiliate and referral remaining compliant;
- the applicable tier, percentage, or campaign rules.
Affiliates may not:
- refer themselves;
- create circular or mutual referral chains;
- use false identities;
- make misleading financial claims;
- promise guaranteed earnings;
- send unsolicited marketing communications;
- target prohibited or restricted jurisdictions;
- impersonate FXRebate or a Partner;
- purchase reviews or fabricate testimonials.
Affiliate earnings may be adjusted where related User Rebates or Partner Compensation are reversed.
19Prohibited activity
Users must not:
- provide false, misleading, forged, or stolen information;
- create duplicate Accounts to obtain additional rewards;
- impersonate another person or entity;
- use a payment method or Partner Account without authorisation;
- manipulate attribution, cookies, referral links, or account identifiers;
- create artificial, circular, wash, or coordinated trading volume;
- trade solely to generate commissions contrary to Partner rules;
- engage in bonus abuse, chargeback abuse, collusion, or fraudulent referrals;
- exploit stale quotes, system errors, pricing failures, or technical vulnerabilities where prohibited by the Partner;
- interfere with the Platform’s security or operation;
- scrape, crawl, reverse engineer, or automate access without permission;
- introduce malware or malicious code;
- use the Services for money laundering, sanctions evasion, tax evasion, or other unlawful activity;
- publish unlawful, defamatory, deceptive, or infringing content.
FXRebate may investigate suspected abuse together with Partners, payment providers, identity-verification providers, and competent authorities.
20Reviews, user content, and communications
Where the Platform allows reviews, comments, documents, or other content, Users must submit only lawful, accurate, and authentic content based on genuine experience.
Reviews must not be purchased, fabricated, copied, incentivised without disclosure, or submitted by persons with an undisclosed conflict of interest.
By submitting content, the User grants FXRebate a non-exclusive, worldwide, royalty-free licence to host, reproduce, format, translate, publish, and display that content for operation and promotion of the Platform.
FXRebate may remove, restrict, or moderate content that violates these Terms, applicable law, third-party rights, or platform-integrity standards.
Where applicable, notices concerning allegedly illegal content may be submitted to legal [at] fxrebate.eu or another contact identified on the Platform.
21Intellectual property
FXRebate is a trademark and brand owned by Financial Trading Art SRL.
The Platform, databases, software, layouts, texts, graphics, calculators, documentation, and original content are owned by or licensed to the Financial Trading Art group.
Users receive a limited, revocable, non-exclusive, non-transferable right to use the Platform for personal or authorised business purposes.
Users may not reproduce, resell, sublicense, frame, scrape, modify, decompile, or commercially exploit the Platform without prior written permission.
Partner names, logos, and materials remain the property of their respective owners.
22Data protection and cookies
Personal data is processed in accordance with the FXRebate Privacy Policy and applicable data-protection law.
Depending on the Service, Financial Trading Art SRL, Financial Trading Art LTD, or both may act as controller, joint controllers, or service providers. Their precise roles, legal bases, international-transfer safeguards, retention periods, and contact details must be described in the Privacy Policy.
Data may be shared with:
- Partners;
- banks and payment providers;
- identity-verification and fraud-prevention providers;
- hosting and IT providers;
- professional advisers;
- competent public authorities;
- group companies.
Cookies and similar technologies will be used in accordance with the Cookie Policy and consent-management requirements.
Marketing communications will be sent only where permitted by law. Users may unsubscribe from marketing messages at any time.
Account, security, verification, Partner-status, Rebate, and Payout messages are service communications and may continue while the Account remains active.
23Electronic contracting and notices
The contract may be concluded electronically by clicking an acceptance button, registering an Account, or using an Account after the Terms are presented.
FXRebate may provide notices through:
- email;
- the client dashboard;
- platform notifications;
- the relevant Partner Page;
- another durable electronic medium.
Users must maintain an accurate email address and regularly review Account notifications.
Notices from Users should be sent from the registered email address.
24Platform availability and security
FXRebate aims to maintain reasonable availability but does not guarantee uninterrupted or error-free access.
The Platform may be unavailable because of maintenance, upgrades, cyber incidents, Partner outages, payment-provider failures, telecommunications failures, force majeure, or legal restrictions.
FXRebate will apply reasonable technical and organisational safeguards but cannot guarantee that Internet transmission is entirely secure.
Users must maintain appropriate device security and immediately report suspected Account compromise.
25Suspension and termination
A User may close an Account at any time by following the client-area process or contacting support.
FXRebate may temporarily restrict or suspend an Account where reasonably necessary to:
- investigate suspected fraud or abuse;
- complete KYC/KYB verification;
- resolve a Partner or payment dispute;
- comply with law, sanctions, or authority requests;
- protect the Platform or other Users;
- correct attribution or technical issues.
FXRebate may terminate an Account for a material or repeated breach of these Terms.
Immediate termination may occur where there is fraud, illegal activity, sanctions exposure, identity misuse, a serious security threat, or another circumstance in which notice would create material risk.
Where appropriate and legally permitted, FXRebate will provide notice and a reason for suspension or termination.
Following termination:
- future eligibility ends;
- Pending Rebates remain subject to Partner confirmation;
- Confirmed and undisputed Rebates remain payable subject to verification, fees, minimums, and lawful set-off;
- amounts associated with fraud, reversal, chargeback, or legal restriction may be withheld;
- data may be retained as required by law or legitimate recordkeeping needs.
Account closure does not affect rights and obligations accrued before termination.
26Consumer rights
Nothing in these Terms excludes or restricts mandatory consumer rights.
Where a Consumer enters into a paid distance-service contract, the Consumer may have a statutory withdrawal right, ordinarily within 14 days, subject to applicable exceptions.
Where permitted by law, a Consumer who requests immediate performance during the withdrawal period may be required to pay a proportionate amount for Services already performed.
Where a Service has been fully performed with the Consumer’s prior express request and acknowledgment, the withdrawal right may cease where applicable law permits.
The clauses above do not apply where the relevant consumer law excludes the Service or provides different rules.
Nothing in these Terms limits the right of a Consumer to contact a competent consumer-protection authority or bring a claim before a court available under mandatory law.
27Warranties and limitation of liability
FXRebate will provide the Services with reasonable care and skill.
To the maximum extent permitted by law, FXRebate does not guarantee:
- continued Partner participation;
- any particular Rebate amount;
- successful Partner-account attribution;
- uninterrupted data reporting;
- Partner solvency or performance;
- uninterrupted access to any Payout method;
- the accuracy of third-party market data;
- trading profitability.
FXRebate is not liable for trading losses, investment decisions, market movements, margin calls, liquidation, lost profits, Partner execution, or Partner withdrawal delays.
FXRebate is not liable for delay or failure caused by a Partner, bank, payment provider, blockchain, regulator, telecommunications provider, or other independent third party, except to the extent caused by FXRebate’s own breach.
For Consumers, FXRebate remains liable for losses that are reasonably foreseeable and directly caused by FXRebate’s breach, subject to applicable law.
For Business Users, FXRebate will not be liable for indirect, consequential, special, or loss-of-profit damages. Subject to mandatory law, its aggregate liability will not exceed the greater of:
- the Confirmed Rebates due but unpaid to the Business User; or
- EUR 1,000.
No limitation applies to fraud, fraudulent misrepresentation, wilful misconduct, death or personal injury caused by negligence, or another liability that cannot lawfully be limited.
28Business-user indemnity
A Business User will indemnify the Contracting Entity against reasonable losses, claims, penalties, and costs arising directly from that Business User’s:
- unlawful marketing;
- infringement of third-party rights;
- unauthorised representations;
- false documentation;
- misuse of the Services;
- material breach of these Terms.
This clause does not apply to Consumers except to the extent permitted by mandatory law.
29Changes to the Services and Terms
FXRebate may update these Terms to reflect:
- legal or regulatory changes;
- Partner requirements;
- new Services or payment methods;
- security or fraud-prevention needs;
- operational or technical changes;
- corrections or clarifications.
Material changes will ordinarily be communicated at least 15 calendar days before taking effect.
Changes may take effect sooner where required by law, a regulator, Partner action, sanctions, security risk, or urgent operational necessity.
Rebate-rate changes will apply prospectively, except for objective corrections, Partner clawbacks, fraud, or manifest error.
Users who do not agree with a material change may close their Account before the effective date.
Continued use after the effective date constitutes acceptance, subject to mandatory consumer law.
30Complaints and disputes
Complaints should be submitted from the registered email address to:
Formal ComplaintThe complaint should include:
- the User’s name and FXRebate username;
- the relevant Partner and Partner Account number;
- the disputed period or transaction;
- supporting statements or screenshots;
- the resolution requested.
FXRebate will acknowledge a formal complaint within a reasonable period and aims to provide a substantive response within 30 calendar days. More time may be required for complex Partner investigations.
Where applicable, Consumers may refer unresolved complaints to a competent alternative-dispute-resolution body or consumer authority. FXRebate’s participation in any voluntary ADR scheme should be disclosed here. FXRebate does not commit to a specific voluntary ADR body.
The former European Commission Online Dispute Resolution platform is no longer available and is not referenced as a complaint route in these Terms.
31Governing law and jurisdiction
Where the Contracting Entity is Financial Trading Art SRL, these Terms are governed by Romanian law.
Where the Contracting Entity is Financial Trading Art LTD, these Terms are governed by the laws of the Republic of Seychelles.
For Consumers, this choice of law does not deprive the Consumer of mandatory protections available under the law of the country in which the Consumer habitually resides.
A Consumer may bring proceedings before any court available under mandatory consumer-jurisdiction rules.
For Business Users:
- disputes with Financial Trading Art SRL will be subject to the competent courts of Bucharest, Romania; and
- disputes with Financial Trading Art LTD will be subject to the competent courts of Seychelles,
unless the parties agree otherwise in writing.
32General provisions
Entire agreement. These Terms and incorporated policies constitute the agreement concerning the Services.
Severability. If a provision is invalid or unenforceable, the remaining provisions remain effective. The invalid provision will be interpreted or replaced as closely as legally possible to its intended purpose.
No waiver. Failure to enforce a provision does not waive the right to enforce it later.
Assignment. Users may not transfer their rights without written consent. The Contracting Entity may transfer the agreement to another Financial Trading Art group company with reasonable notice, provided the transfer does not materially reduce mandatory User rights.
No partnership. These Terms do not create a partnership, employment, fiduciary, joint venture, or agency relationship between FXRebate and the User.
Force majeure. Neither party is liable for a failure caused by events beyond reasonable control, except for payment obligations already due and any liability that cannot lawfully be excluded.
Language. The English version is the principal version. Translations are provided for convenience. For Consumers, any mandatory language or interpretation requirements under applicable law prevail.
Headings. Headings are for convenience and do not affect interpretation.
33Contact details
Financial Trading Art SRL
26 Avionului Street, 1st Floor, Sector 1, Bucharest
Romania
Financial Trading Art LTD
306 Victoria House, Victoria, Mahe, Seychelles
Republic of Seychelles